Promeed tried to scam me out of $1,100+ — Visa ruled in my favor

Warning for anyone tempted by Promeed’s ads for “luxury” silk bedding. I placed an order for over $1,100, with an original promised delivery date of May 2. When they couldn’t deliver, they offered me a 20% discount if I agreed to wait until May 15.

I waited. Nothing arrived.

“Bellah” from Promeed then sent me a fake FedEx tracking number — it never showed any movement and FedEx confirmed it had never received the package. All follow-up messages were ignored for over a week until Visa intervened.

It’s clear this is their model: • Take your money • Stall with excuses (tariffs, customs, package lost in Hong Kong… the list was long) • Ghost you and tell you they can only refund you if they can intercept the package that never shipped to begin with 🙄 • Hope you don’t file a dispute and when you do, “Bellah” will ask you to close it to “avoid further inconvenience”

I eventually did file a Visa chargeback, and Visa ruled in my favor. I got my money back, but only because I took formal action.

Avoid Promeed. They lie, they gaslight, and they count on you giving up.